Usually, we will ship your order within 5 days of receiving your order. Only buy from our official website: www.arttoyfamilia.com, we will not ask you to pay outside of the website or via a different domain.
Pop Bean The Monsters Labubu Series.
Pop Beans sold loose or opened for style check. Not factory sealed. Avoid purchase if sealed packaging is required.
Photos are for display only. You will receive figures that are in protected bags unless otherwise noted.
Authenticity Guaranteed: The items that you will be receiving will be authentic POP MART items, or your money back!
Typically we will ship your order within 5 days of your order.
1. We have a No cancellation policy. We offer a 4-hour grace period since your purchase time, within which you can cancel your order with us with no excuse (simply reply to this email). Once that time has passed, we don't allow cancellation. Please be responsible for your purchase.
2. Always video record your unboxing when you receive your figure. Otherwise we will try but we might not be able to help. We are not responsible for minor defects like tiny scratches that you need to zoom in to notice, but we will help if your figurine has quality issues like head is cut off, or leg is broken, etc.
I’m very happy with my purchase! The figure is original – the QR code can be scanned and confirms authenticity. The shop is reliable, always responds kindly and keeps in touch. The delivery took some time, but it was worth the wait. I definitely recommend this store and would be glad to order again!
At ATF, We aim to be your gateway to collectible happiness.
Authentic or your money back
We provide 100% authenticity guarantee. If the item is fake, we promise all your money back or a complimentary shipment, plus a free gift as our sincere apology. What we ask in return is you video your unboxing experience from our store, end to end.
What is video record, and why is it needed?
In order for us to safeguard against malicious actors, please record unedited video showing all sides of package and shipping label and how you unbox the items. This action will help both you and our store.