Polar Season 4 Snow City Residents Series Figures

Most orders are shipped within 5–7 business days after the order is placed.

1. We have a No cancellation policy. We offer a 4-hour grace period since your purchase time, within which you can cancel your order with us with no excuse (simply reply to this email). Once that time has passed, we usually don't allow cancellation. But please contact us if you have unforeseen situations, we'd try our best to accomodate.

2. Always video record your unboxing when you receive your figure. We would try our best to help you out if you don't have a video recording, but with it will greatly reduce the friction and smoothen the process. Due to the nature of blindboxes, there are things that could potentially go wrong. ❤️ thank you for your understanding

Art Toy Familia is an independent art-toy reseller specializing in authentic, unused collectible figures and blind boxes from brands such as POP MART, 52TOYS, Finding Unicorn, and others. We verify items before shipment, package collector items carefully, and offer buyer protection for missing, damaged, or authenticity-related issues. We are not affiliated with or endorsed by these brands.